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Downloads & Refunds

Refund Policy

Warranty, Return / Exchange Policy

All items purchased from www.blueskiespublishing.co.uk are non-returnable / exchangeable except for the following:

  • items which, at the time of receipt by you, are faulty / damaged / torn. ("Damaged Items").

  • items which are different from what is stated in the order invoice. ("Wrong Items").

 

Please report any Damaged Items or Wrong Items to our customer service within 24 hours of receipt of the Damaged Items or Wrong Items, as the case may be.

 

Return / exchange of the Damaged Items or Wrong Items. Do note that all Damaged Items or Wrong Items must be returned to us in their original packaging and must be accompanied with the order invoice showing the date of purchase and order reference number.

 

All products sold are restricted to the manufacturer's warranty only, if any. We do not warrant the quality of any of the products or their fitness for any purpose whatsoever and shall not be liable for any manufacturing or other defects howsoever arising in respect thereof.

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